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King's Massage Rehab
Privacy Policy

1. INTRODUCTION

Kings Massage Rehab ("Kings Massage Rehab," "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of our clients' personal and health-related information. This Privacy Policy explains how we collect, use, maintain, store, disclose, and safeguard information obtained before, during, and after the provision of massage therapy services.

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This Privacy Policy applies to all clients who inquire about, schedule, book, or receive services from Kings Massage Rehab, including both in-office and mobile massage therapy services.

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By providing your personal information, completing intake forms, scheduling appointments, or receiving our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

 

2. INFORMATION WE COLLECT

To provide safe, effective, and professional massage therapy services, we may collect the following categories of information.

 

A. Personal Identification Information

This may include:

  • Full legal name

  • Date of birth

  • Residential address

  • Email address

  • Telephone number

  • Occupation

  • Emergency contact information

 

B. Health and Medical Information

To safely provide massage therapy services, we may collect information regarding:

  • Medical history

  • Current health conditions

  • Previous injuries

  • Surgical history

  • Allergies and sensitivities

  • Pregnancy status

  • Medications

  • Chronic illnesses

  • Cardiovascular conditions

  • Neurological conditions

  • Musculoskeletal concerns

  • Skin conditions

  • Infectious diseases

  • Physician or healthcare provider information

  • Health questionnaires completed by the client

  • Massage treatment preferences

  • Areas of pain, discomfort, or concern

 

C. Treatment Information

During the course of providing services, we may maintain professional records regarding:

  • Session dates

  • Treatment notes

  • Assessment observations

  • Client goals

  • Progress notes

  • Recommended treatment plans

  • Client communications regarding appointments or care

 

D. Payment Information

We may collect payment-related information necessary to process transactions, including:

  • Payment method used

  • Transaction amount

  • Payment confirmations

  • Billing records

  • Appointment deposits

 

Kings Massage Rehab does not intentionally retain complete payment card information beyond what is reasonably necessary to complete authorized transactions.

 

3. HOW WE COLLECT INFORMATION

Information may be collected directly from you when you:

  • Complete an intake form

  • Book an appointment

  • Contact us by telephone, email, text message, or online

  • Provide updated medical information

  • Complete consent forms

  • Make payments

  • Participate in follow-up communications

Information is generally collected directly from the client unless otherwise authorized by the client or required by law.

 

4. HOW WE USE YOUR INFORMATION

Your information is collected solely for legitimate business and therapeutic purposes.

 

We may use your information to:

  • Schedule and confirm appointments

  • Provide massage therapy services

  • Evaluate whether massage therapy is appropriate

  • Maintain treatment records

  • Monitor changes in health history

  • Develop individualized treatment plans

  • Respond to questions and service requests

  • Process payments

  • Issue receipts and invoices

  • Maintain business records

  • Communicate appointment reminders

  • Notify clients regarding scheduling changes

  • Comply with applicable legal obligations

  • Protect the safety of clients and therapists

We will not use your personal information for purposes unrelated to providing our services unless permitted by law or authorized by you.

 

5. CONFIDENTIALITY OF CLIENT INFORMATION

Kings Massage Rehab recognizes that information relating to a client's health and treatment is private and confidential.

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All personal and health information received from clients will be treated with professionalism and discretion.

Except as described in this Privacy Policy or as otherwise required by law, client information will not be sold, rented, shared, or disclosed to third parties without the client's consent.

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Our commitment to confidentiality continues even after the professional relationship has ended.

 

6. WHEN WE MAY DISCLOSE INFORMATION

Although client confidentiality is a fundamental principle of our practice, certain circumstances may require or permit disclosure of information.

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Information may be disclosed:

  • When the client provides written authorization;

  • When disclosure is required by federal, state, or local law;

  • In response to a valid court order, subpoena, or other lawful legal process;

  • When necessary to protect the health or safety of the client, therapist, or another individual;

  • To respond to governmental investigations or regulatory inquiries;

  • To process authorized payment transactions;

  • As otherwise permitted or required under applicable law.

 

Whenever practical and legally permissible, disclosures will be limited to the minimum information reasonably necessary.

 

7. NO SALE OF PERSONAL INFORMATION

Kings Massage Rehab does not sell, rent, lease, or trade clients' personal or health information to third parties for marketing or commercial purposes. Client information is used solely for providing massage therapy services, managing appointments, processing payments, complying with legal obligations, and operating our business.

 

8. PROTECTION OF CLIENT INFORMATION

Kings Massage Rehab implements reasonable administrative, physical, and technical safeguards to help protect client information from unauthorized access, disclosure, alteration, misuse, or destruction.

These safeguards may include:

  • Secure storage of paper records;

  • Password-protected electronic records;

  • Restricted access to client information;

  • Secure disposal of confidential records;

  • Regular review of information management practices.

 

While we take reasonable precautions to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

9. DATA BREACH

While Kings Massage Rehab implements reasonable safeguards to protect personal information, no security system can guarantee absolute protection. If we become aware of a data breach affecting your personal information, we will take reasonable steps to investigate the incident and provide any notices required under applicable law.

 

10. RECORD RETENTION

Client records are maintained only for as long as reasonably necessary to:

  • Provide continuing care;

  • Satisfy legal obligations;

  • Comply with professional recordkeeping requirements;

  • Sesolve disputes;

  • Protect the interests of both clients and Kings Massage Rehab.

 

When records are no longer required, they will be securely destroyed or permanently deleted in a manner designed to protect client confidentiality. Records will be retained in accordance with applicable federal, state, and professional recordkeeping requirements. Once the applicable retention period has expired, records will be securely destroyed or permanently deleted in a manner designed to protect client confidentiality.

 

11. CLIENT RIGHTS

Subject to applicable law, clients may have the right to:

  • Request access to their personal information;

  • Request correction of inaccurate or incomplete information;

  • Request updates to health information;

  • Withdraw previously provided consent where legally permitted;

  • Request clarification regarding how information is collected or used;

  • Ask questions regarding this Privacy Policy.

 

Requests may be subject to identity verification and applicable legal limitations.

 

12. ACCURACY OF INFORMATION

Clients are responsible for ensuring that all information provided to Kings Massage Rehab is complete, accurate, and current.

Clients should promptly notify us of changes to:

  • Contact information;

  • Emergency contacts;

  • Medications;

  • Health conditions;

  • Allergies;

  • Injuries;

  • Pregnancy status; or

  • Any other information relevant to massage therapy treatment.

 

13. CHILDREN'S PRIVACY

Kings Massage Rehab does not knowingly collect personal information from minors without the consent of a parent or legal guardian, except where permitted by applicable law.

Where services are provided to a minor, information may be collected from the parent or legal guardian as necessary to facilitate treatment.

 

14. THIRD-PARTY SERVICE PROVIDERS

Kings Massage Rehab may use reputable third-party providers to assist with business operations, including payment processing, appointment scheduling, secure communication, or record management.

Where third-party providers receive access to client information, they are expected to maintain appropriate safeguards and use the information only as necessary to perform authorized services.

 

15. MOBILE COMMUNICATIONS

Clients may receive communications regarding:

  • Appointment confirmations;

  • Appointment reminders;

  • Scheduling updates;

  • Follow-up messages;

  • Billing notifications; or

  • Responses to client inquiries.

 

While reasonable measures are taken to protect communications, clients acknowledge that email and text messaging may not always be completely secure.

 

16. POLICY UPDATES

Kings Massage Rehab reserves the right to modify or update this Privacy Policy at any time to reflect changes in business practices, operational requirements, or applicable law.

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The most current version of this Privacy Policy will govern the collection and use of client information from its effective date forward. Continued use of our services following any revision constitutes acknowledgment of the updated Privacy Policy.

 

17. PRIVACY POLICY DISCLAIMER

This Privacy Policy is intended to describe Kings Massage Rehab's privacy practices regarding the collection, use, storage, and protection of client information. It does not create any contractual rights beyond those provided under applicable law. Kings Massage Rehab reserves the right to modify this Privacy Policy as permitted by applicable law.

 

18. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or wish to request access to, correction of, or additional information concerning your personal information, please contact at: kingtersoo23@gmail.com

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